Trauma Center
Trauma Center
Trauma Center
Simply
informed

Important information – answers to frequently asked questions

All info at a glance

Everything about appointments, treatments, costs and procedures, clearly and concisely explained.

What medical areas do you cover?
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We primarily specialise in treating injuries and diseases of the musculoskeletal system.

Can I come with any type of injury?
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We treat musculoskeletal injuries suitable for outpatient care. Injuries requiring inpatient monitoring or primarily involving other medical fields (e.g. internal injuries, head trauma) fall outside our scope.

How does billing work with private insurance?
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Typically, patients pay upfront and submit the receipt to their insurance for reimbursement. Direct billing between us and the insurer occurs only in exceptional cases.

Can I use your centre if I'm an AVS (Alpenverein Südtirol) member?
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Yes, AVS members can seek reimbursement for initial treatment costs if care is received within 24 hours of a leisure accident.

What imaging examinations are available?
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We offer conventional X-rays and CT scans (currently extremities only). We also perform non-contrast MRIs focusing on the musculoskeletal system, in particular joints, muscles and tendons.

Do I need a doctor’s referral for a visit, MRI or physiotherapy?
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No, a referral or prescription is not required.

Can you access records from the public hospital?
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Unfortunately, we cannot access external databases. Please request relevant documents and images from other facilities and bring them to your appointment.

What languages are spoken and in which languages are reports provided?
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We speak German, Italian and English. We aim to provide documentation in the patient's language (English for languages other than German/Italian). MRI reports are generated in Italian but can be translated into German upon request.

Can I discuss MRI results with a doctor on the same day?
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Yes, if requested, we endeavour to schedule a follow-up discussion with the doctor when booking the MRI appointment.

Is parking available?
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Yes, the large Kronplatz ski area car park is directly outside our practice at the cable car station. Please note parking fees apply (the first hour is free; each additional hour or part thereof costs €1).

Can I reach you by bus?
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Yes, bus line 420.1 runs directly from Brunico to Riscone, stopping at "Kabinenbahn Kronplatz", a 2-minute walk away.

Can I visit without an appointment?
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Yes, walk-ins are possible, but we recommend calling or emailing first so we can advise the best time and specialist. Please be aware that waiting times may be longer without an appointment, especially during busy periods like winter.

Do you perform surgery?
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No, surgery is not performed at our practice. We stabilise patients for transport and can arrange surgery at a partner clinic if needed.

 

Our specialist areas
Sport
& leisure accidents
Spine
& posture
Kids
& growth